Customer Charter

Consultation has concluded

Thank you for your feedback on the Customer Charter.

Like most businesses, we know that our success lies in delivering excellent service to you, our customer.

Our customer charter sets out our commitment to you and outlines the service you can expect from us.

Our Customer Charter was adopted by the elected Council on Monday 27 February 2017.




Thank you for your feedback on the Customer Charter.

Like most businesses, we know that our success lies in delivering excellent service to you, our customer.

Our customer charter sets out our commitment to you and outlines the service you can expect from us.

Our Customer Charter was adopted by the elected Council on Monday 27 February 2017.




  • CLOSED: This survey has concluded.

    draft Customer Charter Feedback

    Provide your feedback on the draft Customer Charter. Your feedback will be considered in the finalisation of the document, to be adopted by Council in early 2017.


    Provide your feedback on the draft Customer Charter. Your feedback will be considered in the finalisation of the document, to be adopted by Council in early 2017.


    Consultation has concluded