Accessibility Statement

We want everyone who wishes to participate online to feel welcome and find the experience rewarding. This consultation portal is hosted by the Engagement Hub software (“software”), owned by My Business App Pty. Ltd., on behalf of Lake Macquarie City Council.

What are we doing?

To help us make this consultation portal a positive place for everyone, we have followed the Web Content Accessibility Guidelines (WCAG) 2.0 to ensure global compliance.

In addition, we strive to meet the following legislative requirements:

  • Australia: Australian Human Rights Commission Act
  • Australia: Disability Discrimination Act
  • Canada: Canadian Charter on Rights and Freedom
  • Canada: Common Look and Feel Standards
  • European Union: European Convention on Human Rights
  • Ireland: Disability Act 2005
  • New Zealand: Web Accessibility Standard 1.0
  • United Kingdom: Equality Act 2010
  • United States: Americans with Disabilities Act (ADA)
  • United States: Section 508 of the Rehabilitation Act

The software enables people of all abilities and native languages to access and participate on this consultation portal using all modern browsers and devices.

We continue to investigate additional functionality to enable this software to reach and sustain a Level AAA compliance.

Additional Tools to Assist Accessibility

Further Assistance

If you are experiencing any accessibility issues with this consultation portal, please get in touch.

We'd like to hear from you in any of the following ways: